Hyundai Construction Equipment Case Study

 
 

about the client

Hyundai Construction Equipment Americas is a maker of heavy construction equipment such as wheel loaders, compactors, and excavators. It is a subsidiary of Hyundai Construction Equipment, one of the top 20 construction equipment manufacturers in the world. With more than 150 dealer branches in the United States, HCEA has a broad reach across the country. 

 

the challenge

A tight maintenance schedule for heavy equipment is necessary to ensure optimal performance. Training is critical to ensure operators and owners understand the needs of their particular machines. With an extensive network of dealers, and an even broader network of owner/operators, in-person training in these procedures can be cumbersome. 

 
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the solution

We created a maintenance training video for several of Hyundai’s wheel loaders, focused on the key portions of the procedures previously detailed in person. This allowed dealers and owners to be brought up to speed quickly on necessary maintenance routines occurring at daily, weekly, and monthly intervals. 

Benefits: This video

  • Eliminates the need for in-person training

  • Offers access at any time, so operators don’t have to wait for a training session

  • Can be viewed multiple times if there are questions about the procedures

  • Ensures compliance with HCEA’s maintenance recommendations for optimal performance